FAQs

We are an enotourism and gourmet experiences platform that connects people with the leading wineries and gastronomic offerings in Punta del Este and its surrounding region. Our role is to bring you closer to the world of wine and local culture through a simple, reliable, and carefully curated online booking system.

We work in partnership with West, the exclusive provider of our transportation service and a specialist in wine tourism transfers. Thanks to this partnership, some experiences include group transportation, depending on the selected option. If you prefer a private service, you can contact us via WhatsApp at +598 95 010 218 to receive a quote at the time of request. More information about West: www.west360.uy

Some experiences include group transportation from your accommodation, while others allow you to add private transportation at checkout by contacting us via WhatsApp at +598 95 010 218. If you choose to go on your own, we will send you the address and directions by email so you can arrive without any issues.

Cada experiencia tiene su propia descripción, donde se indica claramente qué incluye y qué no. Según la propuesta, puede haber traslados, comidas u otras actividades adicionales. Podés usar los filtros de búsqueda para encontrar experiencias según tus preferencias: con o sin traslado, gastronómicas, degustación, entre otras opciones.

Language availability depends on each experience. When making your reservation, you can indicate your preferred language and we will confirm availability.

Reservations are made directly through our website. We recommend booking a few days in advance, as wineries and restaurants operate with limited capacity. Payment is processed immediately via our secure platform using credit or debit cards, or other enabled payment methods.

Once the payment is confirmed, you will automatically receive an email confirming your purchase, along with a QR code and a tracking number that identifies your reservation. You will need to present the QR code on the day of the experience to validate your entry.

Reservations can be managed through the “Your Experiences” section or via our WhatsApp.

Changes or refund requests can be made up to 48 hours before the scheduled date and time. Within this timeframe, the amount paid will be refunded to the original method of payment. Within 48 hours of the experience, changes and refunds are not available.

Our Partners

Bodegas Punta del Este

Are you over 18?

Drink in moderation.
Sale to persons under the age of eighteen is prohibited.